Ashley Creek
Ashley Creek is the Director of the Keleher Learning Commons at the University of Saint Mary in Leavenworth, Kansas. She received her MLIS from the University of Kentucky in 2009 following a Bachelor of Arts from Westminster College in Fulton, Missouri, where she majored in English—Creative Writing and minored in Women & Gender Studies. Her current research interests focus on the student experience: gamification, makerspaces, active learning, instructional design, and the library as center of the academic community.
22 Haiku Decks
You Want Me to Take My Headphones Off?!
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Education
Transitioning to a student-centered library model during the 2014/15 academic year, the Access Services Librarian implemented a training facilitation method where student workers develop front desk rules, customer service standards, and the desired library experience for students, faculty, and outside visitors. This presentation will highlight the transformative outcomes this training program had on the library and patrons.