Karen Dillon
23 Haiku Decks
Competing Against Luck in brief: Karen Dillon
17 Slides5378 Views
Business
We've never had more tools, more information, and more experienced managers guiding out innovation efforts than we do today. So why are companies still so bad at innovation? Maybe it's because they've been focusing on the wrong things... You shouldn't be focusing on customers. You should be focusing on what they're trying to accomplish. A preview of the new book Competing Against Luck: the Story of Innovation and Customer Choice by Harvard Business School Clayton Christensen, Taddy Hall, Karen Dillon, and David S. Duncan
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