For 20 years Michael Labun has been a mediator, conflict resolution coach and workshop facilitator. He has worked across Canada with Government, Businesses and Not-For-Profit agencies, helping them resolve conflict.
From, "The Hands-Off Manager: How to Mentor People and Allow Them to Be Successful" by Steve Chandler and Duane Black. Chandler and Black explain that to maximize performance, leaders need to help people find and use their internal compasses. Managers tend to make people sicker - but Chandler and Black explain how to reverse the trend
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