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WritersUA East

Published on Nov 23, 2015

Key takeaways from the WritersUA East 2013 Conference in Newport, RI.

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PRESENTATION OUTLINE

1.

Writers UA East

Corry Root
2.

Agenda

Key Takeaways from Especially Relevent Sessions
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3.

Help on Mobile Devices

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Ensuring that we answer our users' real  questions

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5.

Search Engine Optimization for User Assistance

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6.

Eliminating content as a band-aid for bad software

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7.

tips and techniques for editing embedded assistance

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8.

Applying a customer experience focus to user assistance

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9.

Questions

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Corry Root

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