Workshop: UX Jedi Mind Tricks

Published on Dec 04, 2015

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UX Jedi Mind Tricks

Photo by Néric Blein

UX Jedi Mind Tricks

  • Open Your Mind
  • Understand Others
  • Understand Yourself
  • Engage
Photo by bucketHand

Step One: Open Your Mind

  • Assume ignorance, not stupidity
  • Know that there is more than one right answer
  • Say "That's interesting" and mean it.

You must unlearn what you have learned.

Photo by Arthur40A

Assume Ignorance, Not Stupidity

Photo by tropical.pete

More than One Right Answer

Photo by albertogp123

That's Interesting!

Photo by Timothy Tolle

Step 2: Understand Others

  • Practice active listening
  • Observe your audience
  • Understand their biases
  • Understand their stories
Photo by beppovox

I don't believe it! - Luke
That is why you fail. - Yoda

Practice Active Listening

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Photo by sake028

Understand Biases

Photo by Ochre Jelly

Their Story

Photo by whisperwolf

Step 3: Understand Yourself

  • Understand your motivations
  • Understand your biases
  • Understand your stories
Photo by Erprofe

Clear your mind must be

Photo by niallkennedy

Your Motivations

Photo by spencer77

Your Biases

Photo by JD Hancock

Your Story

Photo by boeke

Step 4: Engage!

  • Seek to educate
  • Look for win-win
  • Assume positive intent

Truly wonderful, the mind of a child is.

Truly wonderful, the mind of a child is.
Photo by Doug Kline

A Jedi uses the Force for knowledge and defense, never for attack.

Photo by Pedro Vezini

Fear is the path to the dark side…fear leads to anger…anger leads to hate…hate leads to suffering

Photo by Pedro Vezini

May the Force Be With You