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Why clients Leave
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Published on Nov 19, 2015
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MORE DECKS TO EXPLORE
PRESENTATION OUTLINE
1.
Why clients Leave...
Photo by
Vincepal
2.
1% no longer need you
(due to death, layoff or company closed)
Photo by
LarimdaME
3.
3% Move
(and are no longer in your area)
Photo by
TheMuuj
4.
5% have a new friend
(in the same business - are obligated to use them!)
Photo by
-MRGT
5.
9% defect
to a competitor :-(
Photo by
xavi talleda
6.
14% product DISSATISFACTION
(they leave and don't tell you why!!)
Photo by
Jason Pier in DC
7.
68% Employee attitude
(including neglect, laggardness & complacency )
Photo by
Clownhouse III
8.
82%!!!!!!
are due to product dissatifaction & employee attitude!
Photo by
Leo Reynolds
Gregg Golson
Haiku Deck Pro User
https://www.facebook.com/gregg.golson
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