Active listening
Communication
Computer skills
Customer service
Interpersonal skills
Leadership
Management skills
Problem-solving
Time management
Transferable skills
“My basic position is quite simple: schools can have a tremendous impact on student achievement if they follow the direction provided by the research” (Marzano, 2).
“Leadership could be considered the single most important aspect of effective school reform...it influences every aspect of the model presented in this book” (Marzano, 172).
“Just because the research indicates that a particular school-level factor is important to student achievement doesn’t mean that it is important in a given school..."
"...In the new era of school reform, schools will look carefully at the research, but then determine which factors apply to their particular content” (Marzano, 158).