WHAT DO WE KNOW ABOUT HR MANAGEMENT?

HUMAN RESOURCES

• Contribute to an organization's success or demise
• Recruitment and training
• Inter-industrial (not restricted to hospitality)
• Administrative focus

ACTIVITIES

• Productivity, service, quality (competence)
• Recruitment/staffing
• Compensation and benefits
• Health, safety and security
• Employee - employer relations

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• Planning and analysis
• Staff parties
• Team building
• Training