Welcome to the Training Business

Published on Nov 18, 2015

Welcome to the training business! Developing powerful internal training is key. Across all sectors, training has become a core component of how businesses work. We believe it could be better!

PRESENTATION OUTLINE

Welcome to the Training Business

Photo by nmxlive.com

DEVELOPING INTERNAL TRAINING IS KEY

Across Industries
Amongst our clients, in industries ranging from pharmaceutical and biotech to media and high finance; developing powerful internal training is key.
Photo by JanetR3

TRAINING

Is a core component of how business works
Across all sectors, training has become a core component of how businesses work.
Photo by Jed Sullivan

BUILDS NEW SKILLS

Training builds new skills, empowers talent and reduces turnover.

EMPOWERS TALENT

Photo by Transguyjay

REDUCES TURNOVER

Photo by jurvetson

Internal training aligns individuals around common goals

Internal training aligns individuals around common goals,…

With tools to achieve them

…with tools to achieve them.
Photo by Ed Yourdon

We believe that most internal training efforts could be better

As experienced trainers, we believe that most internal training efforts could be better:
• Objectives are often unclear
• Content is not properly tailored to specific audiences
• Trainers are under-prepared as presenters, coaches and as models of the skills they are teaching

SOME ISSUES

  • Objectives are often unclear
  • Content is not properly tailored
  • Trainers are under-prepared

LEADS TO

  • Unmotivated participants
  • Underwhelming results
The presence of these three factors can lead to unmotivated participants and costly, underwhelming results.

Improving internal training

Photo by kevin dooley

REQUIRES

  • Discipline
  • Cooperation
  • Communication
Improving internal training requires discipline, cooperation and communication.

Begin by answering…

Like most successful communication strategies, you need to begin by answering two fundamental questions:
What is my objective?
Who are my participants?

OBJECTIVE?

What is my
Photo by Plankthone

ANSWER SHOULD BE

  • Clear
  • Declarative
  • Necessary
  • Specific
  • Achievable
Answering these questions is important. They should be clear, declarative, necessary, specific and achievable.

BEGIN WITH THE END IN MIND

You are beginning with the end in mind:
“When this training ends I want my participants to…”

When my training ends, I want my participants to…

PURPOSE & OUTCOME

Achieve consensus around objective and participants
Once you answer your objective and participants questions, and your team agrees with them; discipline is key.

Evaluate ideas and suggestions against objective and participants

Everybody in your organization has preferences, suggestions, ideas and interests – Some helpful, some hurtful.
Knowing which elements to incorporate is aided by embracing your objective and knowing your participants. Debates can become prolonged and sustained if you veer too far away from agreed-upon goals.
We understand that internal power dynamics often dictate the extraneous elements that are added to training. We have also seen good initiatives fail due to a lack of focus. Use your objective and participants as a filter for your own ideas and the suggestions of others.
Photo by gurke

Make exercises as practical as possible

When you design your exercises, try to make them as practical as possible.
Photo by ChristopherA

Train leaders and managers first

Also, try to train leaders and managers first, with tools to help sustain the learning.

The role of the trainer is powerful

One more thing, the role of the trainer is powerful. Trainers should be gifted communicators, with excellent presentation skills.

their role is that of a mentor, not a star

They should also know that their role is that of a mentor, not a star.
Photo by USACE HQ

The participant is the star

The participant is the star.
Photo by USACE HQ

Beware of trainers who shine more light on themselves than on their participants’ goals

Beware of trainers who shine more light on themselves than on their participants’ goals.
Photo by deep_schismic

@ercconsultants

Need help achieving your internal training goals? Let us know. We will be happy to listen, understand and help you exceed expectations.