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Slide Notes

DownloadGo Live

We break the rules in banking

Published on Nov 26, 2015

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PRESENTATION OUTLINE

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What if Coke/Bank does not Exist?!

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we could not buy house

which we dream new life, unforgettable memories... 
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High Life Standarts

start to Slow Down!

MONEY=POWER

People Believes That

This perception is also current in
Bank - Customer Relationship

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We believe that
Banking is not defined only by NUMBERS,
we need EMOTION.

WE BREAK THE RULES IN BANKING

to feel that

the our greatest weapon is "ORANGE PROMISE"

our Orange promises

  • We make banking clear and easy
  • We are there for you anytime, anywhere
  • We empower you to make smart financial decisions
  • We'll keep gettin better
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We add one more
promise!!!


We care you with our hearts and minds to let you keep walking in life with comfort!!!

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you means

Both INTERNAL and EXTERNAL Customers

Every single person is precious to US!

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To Build That Relationship

We have to think Beyond the Bank Services!!!
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Because ING is more than just a BANK!

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Experience #1

FREEDOM to Children Dreams by ING
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In our culture the best way to show to touching heart is CHILDRENS

What we need to do different?

All Banks approach to Child Banking
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Child's most distinguishing feature is
Unlimited Dreams

ING show them how to achieve their dreams

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ING BANK IMAGINATION PEDAGOGUES

  • Teaching the children about value of the SAVING
  • Set the ROADMAP to make their goals achived 
  • Who achived their goals,
  • The second dream of the goal achiver will be met by ING
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END OF THE DAY

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LOYALTY

Customers SATISFIED but don't SPEAK
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"NPS"
We need to make them speak with
"WOW EFFECTS"
that will allow them to recommend us!