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Published on Dec 16, 2015

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PRESENTATION OUTLINE

PROFESSIONALISM AND BUSINESS ETIQUETTE

  • Speech habits
  • Professionalism in writing: emails and other messages
  • Voicemail, cell phone, telephone manners
  • Interaction with coworkers
Photo by Neal.

UNPROFESSIONAL SPEECH HABITS

  • singsong speech patterns, using 'like'
  • Using go instead of said
  • Relying on slang, profanity
Photo by Dan Queiroz

PROFESSIONAL SPEECH HABITS

  • Your credibility can be seriously damaged by sounding:
  • Crude
  • Adolescent
  • Uneducated
Photo by Marc Wathieu

UNPROFESSIONAL MESSAGES

  • Incomplete sentences
  • Misspelled words
  • IM slang
Photo by duncan

PROFESSIONAL MESSAGES

  • Correct puntuation
  • Conciseness
  • Correct spelling
Photo by Leo Reynolds

UNPROFESSIONAL PHONE MANNERS

  • Background noise
  • Joke message
  • Taking calls during meetings
Photo by bark

PROFESSIONAL PHONE MANNERS

  • Quiet background
  • Voicemail: state your name and phone number
  • Provide instructions for leaving messages
  • Turning off phone during private conversations
Photo by Esparta

PROFESSIONAL SOCIAL INTERACTIONS

  • Use polite words
  • Express appreciation and praise
  • Sharing personal information
Photo by Steve took it

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  • Avoid criticizing others
  • Respect coworkers pace
  • Rise above others rudeness

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  • Be considerate when sharing space
  • Choose the high road in conflict
  • Disagree agreeably
Photo by hankword