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PRESENTATION OUTLINE

REGISTRATION AND CHECK OUT PROCESSES

IIDA-MARIA MAEKINEN, CHESNEY KUPER

METHODS OF PAYMENT OPTIONS AVAILABLE FOR GUETS

  • Cash Payment - Guests living for shorter period of time use this
  • Credit Card Payment-Nowadays payment through credit card has become the most common type of payment
  • Payment by Personal Check - Some hotel allows such method of payment while other has totally strict policy against this method of payment

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  • Direct Billing - Direct billing arrangement is made through guest or company and the front desk agent in advanced of the guest arrival. In this case, the guest needs to just sign in the bill in times of check in and check out. The agent just reviews guest credit application and check whether the bill exceeds the limit or not

REQUIRED GUEST INFORMATION

  • First and last name
  • Arrival date and time
  • Departure date and time
  • Room rate
  • Room number
  • Room type
  • Method of payment
  • Billing instructions
  • Meal plan
  • ID proof/passport + visa for foreigners