Rules 1, 2 & 3 in Business

Published on Nov 18, 2015

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Rules 1, 2 & 3 in Business

I have a big project I’m working on (read: goal and/or obsession) which will require me to use the products and services of many people I already know.

These people stand to make some pretty coin from my purchases.

As I move about the world, I am constantly sorting, sizing up and vetting the folks I meet because I might need them --

or my clients or contacts might need them.

As I’ve been interacting with a few of these people, they have either demonstrated “what not to do” in business or “exactly what to do.”

Rule #1: Be nice!

(a.k.a. Never be rude. To anyone. Ever.)

I have a seven-figure project coming up in the next few months and I will need to hire someone to help me.

I met someone who looked great on paper, came with a recommendation, and seemed perfect.

Photo by Kasaa

When I called her to suggest we get together for lunch or coffee, she said she just didn’t have the time.

In fact, she insulted my ladies luncheon she was invited to participate in as a guest.

What’s 20% of $1 million?

Just checking.

Rule #2: Be nice! (a.k.a. Never be rude. To anyone. Ever.)

My husband and I visited an upscale store today.

Photo by kishjar?

We were taking pictures of the items we intended to come back and purchase.

Photo by ecstaticist

They threw us out for taking pictures.

What’s the general retail mark-up these days?

Photo by VISITFLANDERS

Anyone heard anything about a recession?

Photo by kevin dooley

Rule #3: Be nice! (a.k.a. You guessed it: Never be rude. To anyone. Ever.)

I have known someone for several years I thought for sure I would use when the time was right.

Photo by betta design

This person, while normally congenial, was rude and dismissive of me.

I won’t be using them on this project, either...

… as a matter of fact, the person I found as a replacement is fantastic and I’m really enjoying our budding relationship.

I’ve already made a referral that stands to make them tens of thousands of dollars in addition to what they’ll make when I press the go button.

What to think about doing instead:

Photo by Jeff Kubina

The new person came by with chocolate covered strawberries just to introduce themselves to me and let me know they are of service.

Photo by ragnar1984

Oh my goodness! Fantastic!

Not only can I not wait to close the deal, I can’t wait to refer them more business!!

Or try this:

Photo by Ranoush.

We went to Bloomingdale’s today.

Photo by shindoverse

I’m studying Spanish and the lady who helped us is from Barcelona.

So, I spoke to her in my limited and broken Spanish.

She was wonderful and gracious and told me she is there every weekend if I want to, I can come back and practice.

Now I have two reasons to go back: lots of stuff to buy and Spanish to practice.

Photo by Leo Reynolds

The moral of the story is: Be nice!

Even if you are in a bad mood, are having a bad day, the dog died, and the kids are failing math, be as gracious as you possibly can.

You never know when being gracious is going to help you do well by doing good.

Photo by plaits

Learn more about the art of relationships and networking in my new book, Business Dating: Applying Relationship Rules in Business for Ultimate Success

Photo by Valentina_A

Christina Culbertson

Haiku Deck Pro User