RealESAletter.com is a strong choice for obtaining an Emotional Support Animal (ESA) letter due to its commitment to legal compliance, licensed mental health professionals, and excellent user experience. While Esapet.com offers similar services, it raises concerns with promises of instant approvals and ESA registrations, which are not supported by U.S. federal law.
RealESAletter
Pros: Legitimate LMHP evaluations, HIPAA-compliant, fair turnaround, strong reviews
Cons: Should be More Budget-Friendly Options
Esapet.com
Pros: Simple online process, fast delivery
Cons: Promises of instant approvals, offers ESA registration (a red flag), questionable legal compliance
Emotional Support Animal (ESA) letters are legal documents prescribed by licensed mental health professionals (LMHPs) that allow individuals with mental or emotional disabilities to live with their animals in housing that may otherwise restrict pets. Under the Fair Housing Act (FHA), valid ESA letters grant tenants the right to reasonable accommodation without pet fees. However, with the growing demand for ESAs, many websites have emerged that offer fast ESA letters, some of which are not compliant with federal laws.
Real ESA letter and Esapet.com are two popular online providers in the ESA space. But not all services are created equal. Choosing a platform that follows federal and state laws can mean the difference between your ESA letter being accepted or rejected.
RealESAletter.com has established itself as one of the most reputable platforms in the ESA industry. The company connects users with licensed mental health professionals in their state who conduct thorough evaluations to determine ESA eligibility. RealESAletter.com follows all requirements laid out by the Fair Housing Act (FHA) and does not rely on gimmicks like ESA registration, which has no legal basis in the U.S.
One of the strongest points in RealESAletter.com’s favor is transparency. Customers are informed about the process upfront, including the legal rights they get with an ESA letter and what they do not. Evaluations are performed by state-licensed professionals, and letters are written on official letterhead, including the LMHP's license number, contact info, and required details to pass housing screenings.
According to the U.S. Department of Housing and Urban Development, landlords can request verification that a tenant has a disability-related need for an ESA, which must come from a licensed healthcare provider. RealESAletter.com adheres to these rules closely.
Esapet.com offers ESA letters through a quick online process. While the website is user-friendly and delivers documents swiftly, there are several concerning practices that potential users should note. Esapet.com promotes ESA registration and instant approval—neither of which is recognized or endorsed by HUD or the Fair Housing Act.
ESA registration is not legally required and has no legal significance. Multiple federal agencies, including HUD and the U.S. Department of Justice (DOJ), have clarified that emotional support animals do not need to be registered, nor is there a national database for ESAs.
Additionally, fast-track ESA letters with no real-time evaluation from a licensed professional are at risk of being flagged by landlords as invalid. Users who rely on instant ESA letters may find themselves denied accommodation or, worse, facing legal consequences for misrepresenting a disability.
The core strength of RealESAletter.com is its full compliance with HUD guidance and state licensing laws. When users apply for an ESA letter, they undergo a legitimate mental health assessment via a telehealth platform. Only after a qualified LMHP determines a need is an ESA letter issued. This ensures that the letter holds up under legal scrutiny, especially with housing authorities or property managers.
RealESAletter.com does not promise overnight approvals. Instead, they offer a 24- to 48-hour turnaround, which is fast but still allows enough time for genuine assessment.
Esapet.com advertises "same-day ESA letters" and allows users to choose from pre-written templates. In many cases, these letters are not written by an LMHP licensed in the same state as the client, a requirement under HUD rules. Furthermore, their encouragement to "register" your ESA misleads customers into thinking that such a process is part of a legal ESA setup.
Many online review platforms have flagged these issues. A Reddit thread in the r/legaladvice subreddit warned about ESA scams that involve fast approvals and registration schemes.
RealESAletter.com has hundreds of 5-star reviews across platforms like Trustpilot and Google Reviews. Customers often highlight the professionalism of the team, the clarity of the process, and the acceptance of the letter by landlords.
For example, one user review on Trustpilot states: “The process was smooth, I had a video call with a licensed therapist, and the letter was accepted without issues by my apartment management. Highly recommend!”
Esapet.com has mixed reviews. While some users praise the fast delivery, others report issues when submitting their letters to landlords or property managers. Some customers have complained about unclear refund policies and difficulties reaching customer service after purchase.
Pricing: Starts at $149 for the housing ESA letter
Add-ons: Renewal options, expedited delivery, travel letters if required
Turnaround: 24-48 hours after licensed evaluation
RealESAletter offers affordable pricing, but the price includes access to a real therapist, legal validity, and full documentation.
Pricing: Starts at around $99
Add-ons: Often includes registration or certificates
Turnaround: Same-day delivery in many cases
Although cheaper, Esapet.com’s fast and non-compliant process may result in higher costs later if the letter is rejected or challenged by a landlord.

When choosing an ESA letter provider, legality, compliance, and professional evaluations are non-negotiable. RealESAletter stands out as a trusted and legitimate option that prioritizes the mental health needs of its clients and ensures their legal rights are protected. While Esapet.com may offer lower prices and faster service, these benefits come with serious risks, including invalid documentation and denial of housing rights.
As per guidance from HUD, the best protection for tenants and ESA owners is having a letter issued by a licensed healthcare provider who has evaluated their need for an ESA. RealESAletter.com fulfills this requirement. Esapet.com, on the other hand, promotes practices that federal agencies do not recognize.
If you're looking for peace of mind, legal backing, and long-term security for your ESA, RealESAletter.com is the better and safer choice.
Q1: Is ESA registration required in the U.S.?
A: No. According to the U.S. Department of Housing and Urban Development and the Department of Justice, there is no legal registry for Emotional Support Animals. Any website offering ESA registration is not offering a legally required service.
Q2: Will my landlord accept an ESA letter from Esapet.com?
A: It depends. Many landlords check the legitimacy of ESA letters. If the letter lacks a proper evaluation or fails to meet HUD criteria, it may be rejected.
Q3: How can I tell if an ESA letter is legitimate?
A: A valid ESA letter must come from a licensed mental health professional in your state and include their license number, contact details, and a statement confirming your need for an ESA. RealESAletter.com follows all these requirements strictly.