Payment reminder

general agreements

Pitfall: Uncertainties about ordered items

• Unpaid bills:
•  invoice number  attach a copy of the invoice  what did they buy, for example a book  account number to where they have to deposit the money  how much time do they have to pay  stay friendly and polite

Tips and tricks :

• always pay on time Make a direct debit of the pay, so it will be payed automatically

1. Format of the letter

2. Request payment

3. Identify acceptable payment methods

4. Conclude the letter

end