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Copy of Lead, Manage, Follow

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PRESENTATION OUTLINE

Theory X and Y

The Assumptions of Douglas McGregor
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Assumptions

Can be a dangerous thing to make
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Douglas McGregor

Behavior Management Theorist
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Maslow

Lower needs must be met before higher considered
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Hawthorne

Behavior Changes when we are watched

Theory X Managers

Theory Y Managers

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X: My workers hate to work

Their motivation: a paycheck

X: My workers are lazy

They prefer to be directed

X: My workers are self-centered

I must use coercion
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X: My workers dislike change

Resist change at all costs!

Theory Y Managers

Assume the best about people

Y: Work is a normal part of the day

Along with recreation and rest
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Y: Workers seek out challenges

Y: Workers are full of potential

And use their creativity to meet goals
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Y: I need to develop potential and trust

While giving workers autonomy

The self-fulfilling prophecies

Be careful what you assume
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Expectations influence actions

Manager Expectations

Careful - It's catching

Y= Better Results

Happier, more engaged employees