HOSPITALITY & TOURISM

CAREER OPTION #1

TASKS

• Greet, register, and assign rooms to guests of hotels or motels.
• Make and confirm reservations.
• Issue room keys and escort instructions to bellhops.
• Compute bills, collect payments, and make change for guests.
• Keep records of room availability and guests' accounts

KNOWLEDGE

• Knowledge of administrative and clerical procedures
• Knowledge of mathematics
• Knowledge of principles for providing customer sevices.
• Knowledge of english language such as spelling
• Knowledge of business and management principles

SKILLS REQUIRED

• Actively looking for ways to help people.
• Talking to others to convey information effectively.
• Giving full attention to what other people are saying
• Being aware of others' reactions
• Understanding written sentences and paragraphs

WORK ACTIVITIES

• Processing information
• Providing personal assistance
• Developing work relationships with others
• Getting information
• Making decisions and solving problems

WORKING CONDITIONS

• Indoors, Environmentally Controlled
• Having face to face discussions
• Making decisions frequently
• Working with a group or team
• Repeating tasks

INTERESTS

• Following set procedures and routines
• Starting up and carrying out projects
• Working with, communicating with, and teaching people.

RELATED OCCUPATIONS

• Medical Records and Health Information Technicians
• Receptionists and Information Clerks
• License clerks
• Tellers
• Concierges

EDUCATION/TRAINING REQUIRED

• High school diploma
• A recognized apprenticeship program
• A few mths to 1 yr of working with experienced employees

COLLEGE DEGREE

• Some college, no degree

JOB OUTLOOK

• Projected growth: Average (8% to 14%)
• Projected job openings:141,500

AVERAGE WAGES/SALARY

• $9.81 hourly
• $20,400 annually

Job postings
There are is none

CAREER OPTION #2

TASKS

• Combine measured ingredients in bowls of mixing
• Measure or weigh flour or other ingredients to prepare batters
• Roll, knead, cut, or shape dough
• Apply glazes, icings, or other toppings to baked goods
• Set oven temperatures and place items into hot ovens for baking

KNOWLEDGE

• Knowledge of food production
• Knowledge of production and processing
• Knowledge of personal and customer service
• Knowledge of administration and management
• Knowledge of mathematics

SKILLS REQUIRED

• Giving full attention to what other people are saying
• Critical thinking
• Coordination
• Speaking
• Monitoring

WORK ACTIVITIES

• Getting information
• Monitor processes, materials, or surroundings
• Inspecting equipment, or structures
• Organizing, planning, and prioritizing work
• Making decisions and solving problems

WORKING CONDITIONS

• Spend time standing
• Contact with others
• Indoors
• Exposed to minor burns, cuts, and stings
• Spend time using your hands

INTERESTS

• Work activities that include hands on problems
• Following set procedures and routines

RELATED OCCUPATIONS

• Cooks, fast food
• Cooks, restaurant
• Food batchmakers
• Packers and Packagers, hand
• Butchers and meat cutters

EDUCATION/TRAINING REQUIRED

• High school diploma
• A few months of working with experienced employees

COLLEGE/DEGREE REQUIRED

• Post secondary certificate
• High school diploma

JOB OUTLOOK

• Projected growth: Slower than average (3% to 7%)
• Projected job openings: 50,100

AVERAGE WAGES/SALARY

• $11.13 hourly
• $23,160 annual

Job postings

Job postings

Job postings