Facilitation Skills

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Learning Objectives

• Facilitate training sessions more effectively and efficiently
• Clarify, explore, and assess the role of the facilitator
• Use visual aids and media to deliver a compelling message and get the most productivity out of training sessions
• Use effective methods of handling challenging behaviors in groups

Agenda

• Introductions
• The Adult Learner - Style and Preferences
• Media
• Facilitation Skills
• Extemporaneous Talks

Training Targets Desired Learning

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Learning Styles

Adult Learning Processes

• Attention
• Motivation
• Interaction
• Retention
• Transformation

Openers

• Meets learners needs
• Tie to learners' experience
• Relate directly to learning
• Tie the learning together

Motivating Openers

Closers

• Summary of key learning points
• Assessment of learning
• Connection of learning to workplace or future learning
• Question and answer session
• Punctuated finish - dynamic close

Dynamic Closes

Strategies for Effective Learning

Types of Media

• Projected
• Non-projected
• 3-Dimensional
• Audio

Who You Are

• Gestures
• Voice
• Personal Style
• Enthusiasm

Groups

• Individual Work
• Pair and Share
• Trios or Quads
• Small Groups
• Whole Group

Closing a Program

• Looking back: What have we learned?
• Looking forward: How will we apply our knowledge and skills?
• Celebrations of Learning