HRM CHALLENGE

The impact of motivation strategy on millennial employee' s turnover in Hong Kong hospitality industry

INTRODUCTION - THE CHALLENGE

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WHY THE MILLENNIAL NOT MOTIVATED AT WORK？

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• Unsatisfied needs
• Maslow hierarchy theory
• Motivate their employee
• Extrinsic motivation
• Opposite result and cause higher turnover

Hudson report of Hong Kong 2012
Initiatives to make the workplace attractive to generation Y

CHALLENGE FOR HRM

CHALLENGE FOR HRM

• Extremely difficlt to retain
• "Nomadic" personality
• Stay in job less than 1.1 years on average

CHALLENGE FOR HRM

• Two main reason generation Y had to retain：
• Work is not first priority
• Money is no longer main driving force at work

CHALLENGE FOR HRM

• HR function
• Satisfy employee needs
• Control employee benefit, compensation, opportunities and job satisfaction
• Control factors for motivation

SHRM HELPS OVERCOME CHALLENGES？

SHRM HELPS CHALLENGES

• Strategy management of motivation and reward
• Intrinsic either than extrinsic motivation

Armstrong 2009
Components of total reward

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