By studying the principles of psychology, you can turn your decent cookie franchise into a great cookie franchise! Here are five key principles of psychology you can use to create an incredible cookie franchise:
1. There are many different options to show this reciprocity to your customers. You could put a jar of mints on the counter, offer free cookie samples, or even just give your customers a heartwarming smile as they walk in. A great cookie franchise heeds the saying, “If you scratch my back, I’ll scratch yours.” People naturally want to help other people – especially those they feel deserve it.
2. You can use priming to your advantage in a cookie franchise by helping people associate the word cookie with your franchise. When done right, if someone starts craving a cookie, they’ll immediately associate their desire to eat a cookie with their desire to go to Great American Cookies.
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