AACU Online Calibration IKC4

Take notes during this process, recording any questions you have

Use scoring method

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Benefits

Skills
(Verbal and nonverbal communication)

What behaviors does this line ask us to look for?

Examine how each behavior morphs
from one to four

Cultural differences in verbal and nonverbal communication

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• Minimal level of understanding
• Identifies some, aware that misunderstanding can occur
• Recognizes and participates in
• Articulates a complex understanding of

Shared understanding

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• Unable to negotiate
• Unable to negotiate
• Begins to negotiate
• Skillfully negotiates

When we are asked to look for two behaviors, use a three step procedure

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• Score the first behavior
• Score the second behavior
• If the scores are different, determine which score is most representative of the work

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