Call Here: 8 Steps to Storage Success

Published on Jun 06, 2016

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PRESENTATION OUTLINE

8 Steps to Storage Success

You can do this!

1. Positive Prejudgement

"this call sounds like a phone move-in "

2. Assumptive Language

" Let's..."      "Here's what... "
Photo by defndaines

3. Redirect

Answer and move on/get back on track
Photo by Mark Fischer

4. Hear the buying signs...and act on them

Happy sounds + ownership statements
Photo by highersights

NO DEAD AIR!

Never pause after the price or an answer
Photo by Annie Roi

5. Trial Close

"How does that sound? Which will work better?"
Photo by andrewrennie

6. Assume the Rental

"Let's get this taken care of..."
Photo by jmv

Do Not Ask!

No "can I" or  "would you"

7. Try again for the Rental

"Let's get your name on that unit now"

8. If the Phone Move-in is impossible

Set up the caller for a good  follow-up
Photo by Mashthetics

Believe you can or believe you can't

either way you will be right
Photo by Domiriel

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