FILLING BUCKETS

Hi, I'm Kristen.

I LOVE CAC.

WHO are YOU?

Key Concepts:

• What people value in their work
• The dawn of "Positive Psychology"
• Five Languages of Workplace appreciation
• Practical ways to boost morale in your organization

A Few Workplace Myths:

• Generations value vastly different things in their work
• Everyone likes to be appreciated and encouraged the same ways
• Focusing on weaknesses improves individual and group performance
• Leaders have the greatest affect on group morale

In actuality:

• All generations value similar things
• People speak different "languages" (and dialects) so showing appreciation should be tailored to the individual
• Emphasizing peoples' strengths will boost morale and performance much more than focusing on weaknesses
• Everyone can impact the morale of a group (so it is everyone's responsibility)

"Appreciation is a wonderful thing.
It makes what is excellent in others
belong to us as well."

-Voltaire

Career, Community, & Cause

Career = Work

• Job provides autonomy
• Allows you to use your strengths
• Promotes learning, growth and development
• "The heart of intrinsic motivation"

Community = People

• You feel respected and cared about
• You are recognized by others for your contribution
• Job offers a sense of connection and belongingness

Cause = Purpose

• You make a meaningful impact
• You identify with the organization's mission
• You believe your work allows you to do good in the world
• A source of pride

Psychological Contract

Career, Community, Cause

Untitled Slide

POSITIVE PSYCHOLOGY

Untitled Slide

Before more bucket stuff...

Research Studies:

• A Study in Nuns
• Prisoners of War
• Divorce in the forecast

94%

"The Magic Ratio:"
The ratio of positive interactions to
negative interactions

5:1

The Premise:

• Everyone walks around with a metaphysical "bucket" and a "dipper"
• We fill (or dip) from other people's buckets based on our positive or negative interactions with them
• Filling other buckets in turn fills our own
• People will full buckets are happier, healthier, and more productive (9 out 10)

What fills your bucket?

Interview your neighbor

• What name do you like to be called? Do you like nicknames?
• What are your 'hot button' issues-- hobbies or interests you like to talk about a lot?
• What fills your bucket the most? What dips from it most?
• From whom do you like to receive praise?
• What type of praise do you prefer?
• What form of recognition suits you best?
• List several things that make you happy.

Strategies for Increasing Positivity

• Prevent bucket dipping
• Shine a light on what is right
• Make best friends
• Give unexpectedly
• Reverse the Golden Rule

SHARE YOUR IDEAS

Stuff I've tried:

• Meaningful trinkets
• Intentional celebrations
• Giving away responsibility
• Listening, taking notes, and remembering names
• Creating random experiences

Untitled Slide

The Premise:

• Introduce the concept of the 4 (5) languages of appreciation in the workplace
• Help you identify your primary and secondary languages
• Outline strategies for learning to speak others' languages ins order to improve personal and professional relationships

"Next to physical survival, the greatest need of a human being is psychological survival, to be understood, to be affirmed, to be validated, to be appreciated."

-Steven Covey

Yet most people don't.

70%

Language of Appreciation:

• Words of Affirmation
• Quality Time
• Acts of Service
• Tangible Gifts
• Appropriate Physical Touch

To be effective:

• Recognition and appreciation must be individualized and delivered personally
• Appreciation must feel valuable to the recipient
• Appreciation must be timely

Don't miss the mark.

What about you?

"Each of us wants to know that what are doing matters."

What works?

Be committed.

2 Minute Drill

Go fill a bucket.

To Summarize:

• We all want the same things at work.
• Everyone needs positive affirmation. Their way.
• Gratitude is a habit.
• You can lift the morale of your organization from any position.
• Be a filler not a dipper.

Untitled Slide

How can I help you? kpartridge@ou.edu