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What are you trying to solve?

Published on Nov 18, 2015

Problem and incident management

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PRESENTATION OUTLINE

1.

What are you trying to solve?

and for whom
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2.

Daniel Billing-@dbilling
Mika Salo-@howtoitil
Tobias Nyberg-@NybergTobias

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3.

Definition of a problem

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4.

Relationship to problem

  • Emotional
  • Humans
  • Culture
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5.

HOW TO

METHOD, REPHRASE, FACTS, COMMUNICATION
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6.

Success FActors

  • Portfolio View
  • Business case
  • Sorting Candidates
  • Publish
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