SCALING DOWN CONFLICTS

EMPATHY

• "Walk in their shoes"👟
• How they feel
• Maybe they are having a bad day and they just need a win

REASON

• Think what is the best solution for everyone
• Not just you
• What would be the best thing to end the conflict peacfully

TOLERANCE

• Respect people
• Even if they are annoying
• Respecting leads to no conflicts in future

CALM BEFORE SPEECH

• You might regret what you do
• Calm down allows time to solve the conflict

WALK AWAY

• If thing get bad just walk away to cool off
• Or if you need to process what just happened leave

THE END!