Welcome

Behavorial Norms

• Keep students at the center
• Be solution oriented
• Hold an assets-based and growth mindset for adults as well as students
• Assume positive intent
• Participate actively by listening to understand, monitoring air time, and following through on agreements

Chapter 12
Navigating Conflict
The Most Challenging Part of Coaching Teams

Chapter 12

• Bring all your emotional intelligence
• reflecting on conflict
• healthy and unhealthy conflict

Exhibit 12.1

Triggers

Personal Reflection

Thank you