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Purpose of Statements

Published on Nov 18, 2015

Using Statements

PRESENTATION OUTLINE

Purpose of Statements

By:  Michele Lingwall
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Describing Overt Information

  • Done or shown openly
  • Plainly apparent
  • Can be applied to any type of activity
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Describing Covert Information

  • Not openly acknowledged or displayed
  • Often used within the military
  • Can be used at the same time as overt
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Statements that seek information

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Inflection

  • The change of tone of ones voice
  • Change in pitch
  • Change in pace
  • Change in volume
  • A smile or pause is also impactful
Photo by NCM3

Inflection can change the overall meaning behind a conversation. It can mean the difference between a speaker showing confidence or a lack thereof.

Commands

  • Do not invite discussions
  • Puts others on the defensive
Photo by MrFenwick

The use of commands does not invite others to engage into a conversation with you. Commands can be humiliating and belittling towards the receiver. Commands are often seen as aggressive and impolite.

Indirect Questions

  • Can be invitational
  • Invites a yes or no answer
  • Close with a period, not a question mark

Indirect questions should invite the other person into a conversation with you. They tend to be a little more formal and polite. They are often used with someone you don't know very well or in a professional setting.