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HUMANBE CHAPTER 1

Published on Nov 20, 2015

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PRESENTATION OUTLINE

INDIVIDUALS IN ORGANIZATIONS

PERCEPTION, ATTITUDES, &PERSONALITY

PERCEPTIONS

ARE OUR INTERPRETATIONS TO EVENTS
Photo by Bradley Wells

PERCEPTION

  • Like beauty, it is in the eye of the beholder
  • However, it is a critical building block for effective behavior management

IT IS A COGNITIVE MAP

THAT INFLUENCES THE WAY WE THINK AND ACT
It is a cognitive map but it is not a photographic representation of the physical world.
It is a partial personal construction of objects and events in individual manner

PERCEPTIONS ARE NOT PERFECT

SINCE WE DO NOT POSSESS A MONOPOLY OF THE TRUTH AND REALITY
Photo by !paddy

MISINTERPRETATIONS

WE MAY SOMETIMES BE GUILTY OF THIS.

OBSTACLES TO ACCURATE PERCEPTION

  • Stereotyping
  • 1st Impression
  • Halo Effect
  • Projection
  • Contrast Effect
  • Selective Perception
  • Implicit Personaltiy

IMPRESSION MANAGEMENT

PROCESS BY WHICH WE CONTROL IMPRESSIONS OF OTHERS TO US
Photo by vinylmeister

SELF ENHANCING

FOCUS ON ENHANCING OTHERS' IMPRESSION OF THE PERSON

OTHER ENHANCING

FOCUS ON THE INDIVIDUAL WHOSE IMPRESSION IS TO BE MANAGED
Photo by @Doug88888

LESSONS FROM IMPRESSION MANAGEMENT

  • Try to reduce ambiguity
  • Be aware of how circumstances and status impact your interaction
  • Be aware of ulterior motives

CAPITALIZE ON IMPRESSION MANAGEMENT

  • Looks are important
  • Avoid presentation method
  • Rely on more subtle techniques
Photo by jasonepowell

ATTRIBUTIONS

WAYS IN WHICH PEOPLE COME TO UNDERSTAND THE CAUSES OF BEHAVIORS

3MAIN FOCUS WHY PEOPLE MAKE ATTRIBUTIONS

  • Consistency
  • Distinctiveness
  • Consensus

EXTERNAL CAUSE VS INTERNAL CAUSE

BALANCE IS THE KEY

OVERCOMING OBSTACLES TO PERCEPTIONS

  • Do not overlook external causes of behaviors
  • Identify and confront your stereotypes
  • Evaluate people based on objective factors
  • Avoid making rush judgements
Photo by The U.S. Army