Think about your library and your institution's strategic plan and their mission/values/goals. Do they want to grow diversity? Focus on student engagement? Be military friendly? Look for partners who fit those plans. It is okay to start small.

When looking to partner with target groups outside traditional subject areas, be sure to take into account the strategic plan and any unmet needs of the campus (Dahl 2007).

This type of project works best when the partnering program coordinators provide a high level of support to students. The students are primed to take advantage of offered services (Love 2009).

Project Achieve (PA) is a Federal TRIO Student Support Services Program at UNO that serves a group of students qualifying as first generation, limited income, or disabled. During the 2014-2105 academic year the PA program supported a total of 190 students

Assessment is a cycle. First think of what you want your outcome to be what do you want the students to be able to do. Think about why you want to assess.

Survey results will indicate that students are more confident in their research after a librarian has been roving in the PA office.

A t-Test determined that students who spoke with the librarian in the PA office reported higher confidence in finding and using sources. Results for the pre- (M=3.54 SD=.72) and post-survey (M=3.85 SD=.52) conditions: t(33)= -2.22, p=.03, two-tailed are statistically significant.

Survey results will indicate that students use library resources more often as a result of a roving librarian in project achieve.

Roving numbers indicate success, but otherwise there was no correlation between having a roving librarian in the Project Achieve office and an increased use in library resources.

In general we found that students' satisfaction with research services staff led to overall higher confidence in their research.

Because satisfaction with research services staff is correlated with overall student confidence in conducting research, customer service should be a high priority for library staff.

How can we expand on these results? What new assessment could we do?
For example we could do an additional survey with students who come into the library or a campus wide survey regarding attitudes toward library staff and confidence with research. If results hold out we would need to place additional focus on customer satisfaction skills.

Getting help from a librarian increased Project Achieve students’ confidence in their research skills.

Placing a librarian in a student support services office can be a successful way to reach students, but it is important to maintain strong relationships with the support office staff. A prior roving project in the Writing Center office did not go as well, because the staff did not encourage student interaction with the librarian.

Acknowledgements