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Discovery & Diagnosis
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Published on Mar 21, 2014
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PRESENTATION OUTLINE
1.
Diagnosis/discovery
Dynamics & Tools
Photo by
Antonio Viva
2.
stance...
It Matters
Photo by
Camera Eye Photography
3.
Diagnosis
Implies Illness and Finding Cures
Photo by
Ano Lobb. @healthyrx
4.
discovery
What Can We Uncover?
Photo by
Desert Rivers Audubon
5.
Filters
WHAT LENS ARE YOU USING?
Photo by
RLHyde
6.
Frameworks
Help Us See With Fresh Eyes
Photo by
deqalb
7.
assumptions
WHAT DO WE FAIL TO NOTICE?
Photo by
GIANTsqurl
8.
stories
WHAT STORIES DO WE TELL? WHICH DON'T WE?
Photo by
-MRGT
9.
Alignment
WHERE ARE WE RELATIVE TO GOD'S PURPOSE?
Photo by
davedehetre
10.
objectives in discovery
Increase Energy & Purpose
Improve Effectiveness, Health, & Clarity
Increase Capacity For Learning
Move From Abstract to Concrete
Reduce Anxiety About Action
Photo by
Caucas'
11.
discovery process
Identify Presenting Question
Assess Readiness
Select Dimensions & Scope
Identify Stakeholders
Data Collection Method
Photo by
Chase Alias
12.
presenting issue
Is it a Technical or Adaptive Issue?
Photo by
n3v3rv0id
13.
readiness
Is this the Right Time/Right Issue/Right Cost?
Photo by
Cameron D. Mitchell
14.
Dimension
What Level Of Listening Is Needed?
Photo by
Jason A. Samfield
15.
Theory u
OPEN MIND - OPEN HEART - OPEN WILL
Photo by
Stuck in Customs
16.
stakeholders
BOTH CUSTOMERS AND COMPETITORS
Photo by
NVarchitect
17.
discovery methods
Survey
Interview
Focus Groups
Records Review
Direct Observation & Intuition
18.
process the data
Collect, Funnel, Summarize, Analyze
Photo by
o.tacke
19.
Make the data breathe
Communicate Results to Participants
Make Recommendations
Communicate To Wider Audience
Make Decision About Next Steps
Implement
Photo by
rshartley
Ann Fleming, M.Ed.
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