Copy of you have been standing in line your whole life

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Once you experience the freedom of not having to stand in line or waiting to be served, you will never want to stand in line again.

Copy of you have been standing in line your whole life

Published on Nov 19, 2015

not sure if you can see the talking points with this, but I can also export this to PPT

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PRESENTATION OUTLINE

you have been standing in line your whole life

Once you experience the freedom of not having to stand in line or waiting to be served, you will never want to stand in line again.

Photo by thelesleyshow

What would you do with 1 extra hour each day?

What would you do with the time?

The average person stands in line 30-60 minutes each day.

If you could get that time back, what would your life look like?

What would you do?

Abandon rate

You work too hard to attract customers

More than 40% of retail shoppers will walk out if they see a long line

Over 50% are likely to share that experience with their friends

You work hard to get people in the door. Don't give them a reason to walk out.

Photo by Justin in SD

loyalty

Put Your Customers in Control and they will reward you with

If you were given control over your time at the doctor's office, the shoe store, the DMV, how would you feel about that experience?

Put Your Customers in Control of their experience and their time and they will reward you with Loyalty.

Photo by blue_quartz

QLESS

Customer/Client Interactivity
Omni-channel Access
Universal Functionality
Incredible Customer Satisfaction
Impact and Operational Efficiency

Slide Notes