Frequently asked questions

Published on Nov 24, 2015

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PRESENTATION OUTLINE

MN Pets

Frequently asked questions
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Q: How much advance notice do you need to schedule an appointment?

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We have several veterinarians on staff to make appointments available seven days a week.

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Same-day appointments are usually available, but contacting us 1-2 days ahead should ensure that you get the appointment date and time that you prefer.

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Q: When will the doctor arrive? Do they call first?

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We schedule our doctor’s arrival time within a one-hour window. They will arrive sometime during that hour.

Q: How long does the typical appointment take?

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Most visits in the home take about 45 minutes to an hour. Occasionally it takes us a little longer.

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We take whatever time is needed, both for the people and pet involved.

Q: What do I need to do during the appointment?

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There is really nothing that you need to do to prepare your pet or home. You can put some thought into what part of the home you would like us to be in.

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Q: Who can I talk to about my grief?

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Sometimes the feelings of grief can be very intense. The loss of a pet is comparable to other significant losses, including other loved members of the family. You don’t have to struggle on your own.

You can reach our trained Client Support Specialists Monday-Friday 8am-5:30pm and Saturday/Sunday 8am-2pm at (612) 354-8500 or (651) 354-9423.

Rebecca McComas

Haiku Deck Pro User