Social information processing - CMC users can, over time, build impressions and even relationships with others online by adapting the encoding and decoding of social information.
Social information processing - CMC users can, over time, build impressions and even relationships with others online by adapting the encoding and decoding of social information.
Hyperpersonal Model of CMC - receiver, message, channel and feedback interact to facilitate message creation and reception that exceed what might occur in a parallel offline relationship.
Warranting - an individual is less likely to distort his or her self-presentation when the receiver has access not just to other self-presented information, but to that individual's social circle and is more likely to reflect the off-line body and person.
Efficiency framework - While no significant differences can be assessed in the ability to communicate online versus face to face, there is often lower reported satisfaction. This may be because individuals often seek out the most efficient way to do tasks and online often takes more effort. Conversely, online communication offers better possible outcomes on written record and efforts.
ICT Succession - the strategic sequencing of messages across multiple information and communication channels (ICTs). This can mean successive or complementary channel usage.