Library system is made up of 10 Branches, 1 Central Library DowntownApproximately 209, 000 residents
Has been designated as an 'extreme poverty' city, more than half of children in the city live in poverty
In the last 10 years, also seen a significant increase in refugee and immigrant populations, as well as escalation in conflicts between these groups and existing residents in neighborhoods across city
Collected a total of 64 interviews over 5 months
Interviewed individuals from over 20 countries, ranging in ages from 16-90s
Did have large number of refugees who took part in program, but also large number of immigrants who had been in Rochester for a number of years