FILLING BUCKETS

Hi, I'm Kristen.

WHO are YOU?

A Few Workplace Myths:

• Leaders have the greatest affect on group morale
• Everyone likes to be appreciated and encouraged the same ways
• Focusing on weaknesses improves individual and group performance

In actuality:

• Everyone can impact the morale of a group (so it is everyone's responsibility)
• People speak different "languages" (and dialects) so appreciation should be tailored
• Emphasizing peoples' strengths will boost morale and performance more than focusing on weaknesses

"Appreciation is a wonderful thing.
It makes what is excellent in others
belong to us as well."

-Voltaire

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POSITIVE PSYCHOLOGY

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Before the "Bucket" part...

Gallup Research:

• A Study in Nuns
• Prisoners of War
• Divorce Prediction
• Any guesses?

94%

"The Magic Ratio"
or the ratio of positive interactions to
negative interactions

5:1

The Premise:

• Everyone walks around with a metaphysical "bucket" and a "dipper"
• We fill (or dip) from other people's buckets based on our positive or negative interactions with them
• Filling other buckets in turn fills our own
• People will full buckets are happier, healthier, and more productive (9 out 10)

What fills your bucket?

Strategies for Increasing Positivity

• Prevent bucket dipping
• Shine a light on what is right
• Make best friends
• Give unexpectedly
• Reverse the Golden Rule

SHARE YOUR IDEAS

Stuff I have tried:

• Meaningful trinkets
• Intentional celebrations
• Random experiences
• Listening and remembering

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The Premise:

• Introduces the concept of the 4 (5) languages of appreciation in the workplace
• Helps you identify your primary and secondary languages
• Outlines strategies for learning to speak others' languages ins order to improve personal and professional relationships

"Next to physical survival, the greatest need of a human being is psychological survival, to be understood, to be affirmed, to be validated, to be appreciated."

-Steven Covey

Yet most people don't.

70%

Language of Appreciation:

• Words of Affirmation
• Quality Time
• Acts of Service
• Tangible Gifts
• Appropriate Physical Touch

To be Effective:

• Recognition and appreciation must be individualized and delivered personally
• Appreciation must be viewed as valuable to the recipient

Don't miss the mark.

What about you?

"Each of us wants to know that what are doing matters."

What works?

GRATITUDE

Our Oprah Moment

To Summarize:

• Be a filler not a dipper.
• Everyone needs positive affirmation. Their way.
• Gratitude is a habit.
• You can lift the morale of your organization from any level.

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