1 of 3

Slide Notes

DownloadGo Live

Be N.I.C.E.

Published on Dec 03, 2015

No Description

View Outline

MORE DECKS TO EXPLORE

PRESENTATION OUTLINE

1.

Be N.I.C.E.

Improving Customer Service Skills
Photo by bloomsburys
2.

Customer Service

  • Think of your last positive customer service experience.
  • What made it positive?
Photo by ed_needs_a_bicycle
3.

The Reality

  • According to Forbes, 68% of customers stop buying because of employee indifference.

Alex S.