SAND & WATER

They teach you the BIG STONES

Reading People's Mind

Reading People's Mind

• Verbal communication constitutes only Only 7% of Human Communication
• As a Leader, we ought to know what our listeners are communicating
• Understanding their mood and acceptance can help us moderate our communication accordingly
• We can understand everyone's need point and everyone's USP
• It helps us influence(in a positive way) people

Creating Impressions

Creating Impressions

• People transact because they have a good impression!
• Everything we do leaves an impression
• Creating First Impression is hard
• Sustaining it is harder
• Genuineity should be maintained

Taking the Edge

Taking the Edge

• Understand what is required from you by your stakeholders
• Turn that into your advantage
• Analyse what you know what you don't
• The one you don't makes the biggest difference!
• Act on it !

Sales and Negotiation

Sales and Negotiation

• Can be mastered only by practise
• Know when to STOP
• Be courageous to take RISKS
• Learn from failures!
• In Sales, History does NOT repeat itself!!
• Selling = Connect with Customer

Know your TIMING

Know your TIMING

• An idea is effective only during the right time
• Mood-swings of a human are time bound
• Know when is the best time for a transaction/contract renewal
• The PM and beggar have the same 24 hrs

know the WHY

know the WHY

• realize your WHY
• remind yourself every second
• know your stakeholders WHY
• Respect it
• If all stakeholders get their WHY answered, you are VERY SUCCESFUL

BE HUMAN