PRESENTATION OUTLINE
Knowledge is factual. It is awareness, information, or understanding about facts,
rules, principles, concepts, or processes necessary to perform the tasks of a job
(Hoge,
Tondora, & Marrelli, 2005)
“Skill is the ability to demonstrate a system and
sequence of behaviour that are functionally related to attaining a performance goal…it
must result in something observable, something that someone in the person’s
environment can ‘see.’ For example, planning ability is a skill."
(Boyatzis - 1982)
“Skill is the ability to demonstrate a system and
sequence of behaviour that are functionally related to attaining a performance goal…it
must result in something observable, something that someone in the person’s
environment can ‘see.’ For example, planning ability is a skill."
(Boyatzis - 1982)
Attitudes are of “bi-directional causality”: positive attitudes can lead to better performance, and negative attitudes can sabotage the job (Roe, 1999). Therefore, attitudes are more complex than knowledge and skills. In addition, attitudes are time consuming to develop in competence building.
Competence is an abstract construct that refers to broad capacities. It builds on knowledge, skills, and attitudes. Competency, with its plural form, competencies, refers to particular abilities, which can be acquired through academic education and professional practice.
