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Slide Notes

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5 Best Practices for VoIP Users

Published on Nov 21, 2015

Here is a quick guide to help VoIP users get a better understanding of the systems and resolve minor issues that may arise. Learn more about VoIP small office phone systems by visiting: http://www.virtualpbx.com/small-office-phone-system/

PRESENTATION OUTLINE

5 Best Practices for VoIP Users

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1. Extension Activation

- Activate phone extension
- Press # to bring up login prompt
- Record name and greeting

2. Robodialers

Photo by .robbie

- Robodialer: automated dialing system
- Use auto attendant to increase efficiency and reduce costs

3. Daylight Savings

Photo by hms831

- Update VoIP system at least 2 times per year

4. Lines vs. Extensions

- Lines= # of active VoIP devices
- Extensions don't affect costs directly; can be + or - without creating billable event

5. The Power of Power-Cycling

Photo by Great Beyond

- Power-cycling= turning something off & then on again to reset
- try this to resolve VoIP issues