Negotiation 2.0

Published on Feb 14, 2016

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PRESENTATION OUTLINE

Negotiation 2.0

Photo by frankieleon

About tonight

  • Negotiation 2.0: because the old software just won't load anymore
  • Triple bottom line - not just for businesses - a new operating system for all of us
  • Values and doing good - why negotiation has moved beyond a transactional tug-o-war and into a purposeful, well-formed outcome for all.

Winning

Negotiation "history"

Situation; Environment; Support

Read my mind...

  • Massively bold option
  • Very safe option
  • Bold option
  • A little bit bold option
  • A little bit safe option
Photo by Sasquatch I

The power of one

Photo by contemplicity

The rule of...

Photo by tatadbb

Negotiating is a rhythm

Photo by FlySi

Find similarities

Photo by Ionics

Forget their outcome...

..what do they value?
Photo by Lost Tulsa

Can persuade

or paralyse.  Use responsibly
Photo by dryhead

Untitled Slide

Offer more: want less

Photo by kozemchuk

Weak point

Turn into a chance to co-create or give ground
Photo by Darwin Bell

The pull of "no strings"

Photo by Auntie P

Favours

Photo by Keoki Seu

+ Continuity; Mutuality; Reciprocity; Empathy
- Distrust; Provocation; Escalation; Deadlock

Emotions trump logic

the 300 milliseconds rule
Photo by Yannnik

Leonard Zunin

Click to add more text here
Photo by Leo Reynolds

Success or failure of any act of communication can often be traced to the first four minutes of a conversation.

Photo by Leo Reynolds

A man convinced against his will


Is of the same
opinion still

Appreciation

Affirmation
Photo by boxman

There's good in him, I can sense it...

Photo by east_mountain

Write down a goal

and in negotiation, a promise
Photo by skoeber

First offer advantage

Galinsky & Mussweiler
Three experiments explored the role of first offers, perspective-taking, and negotiator self-focus in determining distributive outcomes in a negotiation. Across 3 experiments, whichever party, the buyer or seller, made the 1st offer obtained a better outcome. In addition, 1st offers were a strong predictor of final settlement prices. However, when the negotiator who did not make a 1st offer focused on information that was inconsistent with the implications of the opponent's 1st offer, the advantageous effect of making the 1st offer was eliminated: Thinking about one's opponent's alternatives to the negotiation (Experiment 1), one's opponent's reservation price (Experiment 2), or one's own target (Experiment 3) all negated the effect of 1st offers on outcomes. These effects occurred for both face-to-face negotiations and E-mail negotiations. Implications for negotiations and perspective-taking are discussed.
Photo by EvelynGiggles

The impact of Social Intelligence

Daniel Goleman + Karl Albrecht
Photo by extension 504

Untitled Slide

Social Intelligence

SPACE
Photo by fractalSpawn

S-P-A-C-E

  • Social awareness - read other's state
  • Presence - lean-in; focus
  • Authenticity - tone; body language
  • Clarity - explaining ourselves
  • Empathy - shared feelings between us

In summary

Let's have a go...

Perry Timms

Haiku Deck Pro User