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Published on Sep 11, 2019

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PRESENTATION OUTLINE

1.

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2.

Is It?

  • To learn how to make your service more patient centred?
  • To learn how to improve the patient experience?
  • To work out how to reduce patient complaints?
Photo by Ksayer1
3.

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Photo by Milivoj Kuhar
4.

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5.

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Photo by Roel Dierckens
6.

Let's talk about gowns.

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7.

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8.

Technology Focussed Care

Arms length Care
Photo by Wonderlane
9.

When things go wrong -1

Photo by Scott Webb
10.

When things go wrong-2

Photo by Daniela Holzer
11.

Making a human connection

Photo by Samuel Zeller
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Photo by haynie.thomas36
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Photo by TheTimeTraveler!
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Photo by Alex

Heidi Probst

Haiku Deck Pro User

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