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Mobile Operators take heed
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Published on Jan 08, 2016
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PRESENTATION OUTLINE
1.
Mobile Operators take heed
5 basic expectations of service (not great)
2.
Coverage helps
Let's not battle to set up a call
3.
Simplify everything
We don't need your techie jargon!
4.
Don't make us wait
For a delivery or feedback to a query
5.
Bill shock
Not cool....
6.
C.A.R.E.
Profit-driven companies don't retain customers
7.
Untitled Slide
Clint Waltman
https://www.facebook.com/app_scoped_user_id/10153473482718783/
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