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Mobile Operators take heed

Published on Jan 08, 2016

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PRESENTATION OUTLINE

Mobile Operators take heed

5 basic expectations of service (not great)

Coverage helps

Let's not battle to set up a call

Simplify everything

We don't need your techie jargon!

Don't make us wait

For a delivery or feedback to a query

Bill shock

Not cool....

C.A.R.E.

Profit-driven companies don't retain customers

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