OUR PLAN - SIMPLY

CONTENTS

SO WHAT'S THIS PLAN?

BACKGROUND

• We want change to work this time
• This needs a different approach
• About listening
• About building trust
• And conversations about improvement

WHAT IS THIS?

• Simple and clear
• Honest and straightforward
• A plan based on first steps

SO THIS PLAN

• Is a series of statements
• That describe where we will be
• By Christmas 2013
• For which we will be held to account
• By you, our staff

ACCOUNTABILITY

• We will review this plan
• By meeting with you, our staff
• Those meetings will be on....

TWO BIG ISSUES

• Having enough great staff
• Doing consistently great practice

1: HAVING ENOUGH GREAT STAFF

WE HAVE A NEW APPROACH TO RECRUITMENT

WE WILL ARRANGE COVER THROUGH AGENCY STAFF

WE WILL FOLLOW THE PROCESSES TO BRING ABSENCE RATES DOWN

WE WANT TO ACHIEVE MANAGEABLE WORKLOADS

WE WILL BALANCE WORKLOADS BY

• Holding an independent audit
• Following up with actions
• Using all our workforce well

ENSURE APPROPRIATE ADMINISTRATIVE SUPPORT

2. DOING GREAT SOCIAL CARE

FOUR ELEMENTS FOR GREAT SOCIAL CARE

1. DOING THE SIMPLE THINGS WELL

FOCUS ON THE CHILD

COMMUNICATE

PLAN AND EVALUATE

CHALLENGE

CHALLENGE AND LEARN

• Be open to challenge
• Be willing to challenge

2. SUPPORTIVE SUPERVISION

WE WILL KNOW THE FREQUENCY OF SUPERVISION

3. REALLY WELL MANAGED

MANAGER, SUPERVISOR AND WORKER AS A STRONG TRIO

GIVING YOU BETTER TOOLS FOR THE JOB

BY 2014 YOUR TOOLKIT WILL INCLUDE

• Practice guidance
• Carefirst working well
• Mobile working
• Knowledge tools

SYSTEMS

YOUR HUB WILL FEEL SECURE

WE WILL OBSERVE, AUDIT AND FEEDBACK ON PRACTICE

CONCLUSION

TWO PLEDGES

BETTER COMMUNICATION

• BEST leader dates for 13/14
• Staff forums
• Blog
• Authentic honest dialogue

ACCOUNTABILITY

• We will agree where we are
• By Christmas
• Through conversations
• Honestly
• And learn from feedback

SO, AFTER CHRISTMAS

• PDR and area plans for 2014
• Regular recognition events
• Apply learning from this
• Into the next steps

DETAILS?

• If you want more details
• Such as numbers
• Or targets
• Ask for the area plan

THANK YOU

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