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Published on Jan 16, 2016
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PRESENTATION OUTLINE
1.
Welcome to our family
Texarkana, Texas
Photo by
JeepersMedia
2.
Here at Texas Roadhouse, we are FUN!!! We listen to loud country music, line dance, put guests on the saddle for their birthday, and much more!
Photo by
cobalt123
3.
Mission Statement
Legendary Food, Legendary Service
4.
our background
It all started in 1993 in Clarksville, IN.
Our founder is Kent Taylor
Our corporate office is located in Louisville, KY.
There are over 500 stores nationwide
There are also 6 stores internationally
Photo by
Snap Man
5.
The Story
Hand cut steaks!
Fall off the bone ribs!
Fresh baked bread!
Made from scratch sides and dressings!
Ice cold beer!
Legendary margaritas!
Photo by
dmolsen
6.
Operational Goals
(secrets to success)
Photo by
Will Scullin
7.
1. Leader At The Door
Photo by
El Negro Magnifico
8.
2. Training
Photo by
salendron
9.
3. First Time Guest
What to do when you encounter a first time guest???
Tell them the STORY!
Let a manager know that you found a First Time Guest!
Photo by
EvelynGiggles
10.
4. Manager In The Window
Legendary food? No problem! With a manager checking each and every item, our guests are sure to leave full and satisfied!
Photo by
jumbledpile
11.
5. Employee image
image is everything. if you look good, you feel good!
Photo by
flazingo_photos
12.
5. Employee image
image is everything. if you look good, you feel good!
Photo by
flazingo_photos
13.
5. Employee image
image is everything. if you look good, you feel good!
Photo by
flazingo_photos
14.
6. Alley Rally!
Photo by
clydeorama
15.
Who's Who in Texarkana
Photo by
quinn.anya
16.
trent taylor
Managing Partner
Photo by
quinn.anya
17.
Kristin brassett
Kitchen Manager
Photo by
quinn.anya
18.
keron torrence
kitchen manager
Photo by
quinn.anya
19.
jonathan walsh
assistant kitchen manager
Photo by
quinn.anya
20.
ambur tinsley
sr. service manager
Photo by
quinn.anya
21.
kameron stone
assitant service manager
Photo by
quinn.anya
22.
legendary keys
Photo by
quinn.anya
23.
merissa valenzuela
foh key hourly/ Previous training coordinator
Photo by
quinn.anya
24.
christina cummings
foh key hourly/Sa manager
Photo by
quinn.anya
25.
whitney goynes
foh key hourly
Photo by
quinn.anya
26.
whitney michaelis
togo manager
Photo by
quinn.anya
27.
holly franklin
legendary store marketer
Photo by
quinn.anya
28.
Megan Fraser
foh key hourly/training coordinator
Photo by
quinn.anya
29.
danny navarro
boh training coordinator
Photo by
quinn.anya
30.
What is Andy's Outreach?
Andy's Outreach is Texas Roadhouse's way of raising money to help our Roadies who have been directly impacted by a severe hardship, crisis, or catastrophe.
Photo by
dsrins_syb
31.
Be professional
Respect your co-workers
Absolutely no harassment or discrimination
No alcohol or drugs
Do not conduct personal business on company time
32.
Legendary hours
Legendary hours are from 5-9 weekdays, and 5-10 weekends.
No smoke breaks, getting on your phone, or eating during legendary hours.
This includes being on a wait as well.
Photo by
andres.moreno
33.
Policies and procedures
Open door
Hazard Communication (OSHA) pg. 15
Credit card security
TABC Policy Statement
Reporting on-the-job accidents
Texas Food Handler's Card
Photo by
Martin LaBar
34.
Uniform do's
Clean, wrinkle free black Texas Roadhouse shirt
Clean, wrinkle free blue jeans with no holes or bleach spots
Black belt
Slip Resistant Shoe
Photo by
mag3737
35.
where'd you get your shoes???
Walmart
Acadamy
Shoes for crew
Photo by
JeepersMedia
36.
uniform don'ts
No visible tattoos/ piercings
No beards longer than 1/2 inch
No chewing gum
No Holes in pants
no shoes that are name brand and not NON SLIP
Photo by
Quasimondo
37.
I want my $$$
You get paid every Tuesday (your first check will take 2 weeks)
Hosts and SAs make $3.35 an hour + tipshare
tipshare is 3% of the servers sales
You get minimum wage during training
Photo by
Philip Taylor PT
38.
General Store INFO
Store address 4002 St. Michael Drive
Telephone number 903-223-8444
Store hours Mon-Thurs (3-10)
Fri, Sat (11-11)
Sun (11-10)
Photo by
raymondclarkeimages
39.
Employees discounts
Anytime you and 3 guest receive 30% discount
On the days you work, free salads, rolls, and drinks
Must be before or after shift, and out of uniform
Must tip at least 15% of original ticket
Employees are not allowed to sit at bar top
Photo by
moore.owen38
40.
Need off?
Request off's are due at 12pm Wednesday, a week before the next schedule comes out, To AMBUR
Remember it's a request, not a promise
All shift exchanges MUST be approved by a manager via Hotschedules
Calling in
Availability
Photo by
skyseeker
41.
Holidays
We are open 363 days a year
We are closed for Thanksgiving and Christmas Day
Be prepared to work all other holidays
Photo by
zizzybaloobah
42.
Be sure to like our facebook page!!!
Texarkana, TX. Texas Roadhouse
Photo by
afagen
43.
Core values
Passion, Partnership, intergrity, and fun with a purpose
Jacob Harmon
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