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ORAL COMMUNICATION

Published on Nov 21, 2015

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PRESENTATION OUTLINE

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General:

  • The most obvious way of communication
  • Any type of interaction that makes use of spoken words
  • Examples: 
  • Face- to face conversations, Telephone conversations, Lectures 
  • Advanced technology - video calls like Skype

Advantages:

  • More personal, less formal
  • Faster
  • More flexibility
  • Especially effective when solving problems

Disadvantages:

  • Important information needed on paper
  • Written record needed
  • Less detailed
  • More subject to misunderstandings

Key things to good oral communication:

  • Active listening
  • Eye contact
  • Keep silent
  • Ask questions
  • Avoid making distracting gestures

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Advantages:

  • More personal, less formal
  • Faster
  • More flexibility
  • Especially effective when solving problems

Untitled Slide