“One of the reasons for Uniqlo’s success in Japan is the notion of zen-in-keiei which translates to “everyone as a business leader”. In Japan, people who are hired in stores are told that they are part of management, that they make very important decisions, and that they have the potential of making it all the way to the top. I think this concept is very foreign outside of Japan.” - Hikotaka Takeuchi, Professor at Harvard Business School

Published on May 10, 2016

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“One of the reasons for Uniqlo’s success in Japan is the notion of zen-in-keiei which translates to “everyone as a business leader”. In Japan, people who are hired in stores are told that they are part of management, that they make very important decisions, and that they have the potential of making it all the way to the top. I think this concept is very foreign outside of Japan.”
- Hikotaka Takeuchi, Professor at Harvard Business School

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Heather Chai

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