FIRST TIME MANAGER AND FEELING A BIT OVERWHELMED?

ACCORDING TO A CAREER-BUILDER SURVEY:

• 26% of managers said they didn't feel ready when they started managing others
• 58% percent said they didn't receive any management training
• 25% felt challenged dealing with issues between co-workers of the team they managed
• 22% had hard time motivating team members

CHALLENGES TO BE READY FOR

• Setting a vision and not falling into micro management.
• Getting to know your team.
• Balancing time between coaching team and working on personal projects.
• Establishing key metrics (annual/ quarterly/ monthly/ weekly) that the team is measured on.
• Getting to the facts: there are more than one side to a story, don't react spontaneously.

CHALLENGES TO BE READY FOR

• Managing conflict.
• Instilling trust and be comfortable not knowing everything.
• Being consistent and proactive in communicating, coaching, and listening.
• Finding a balance between being directive and being too loose with expectations.
• Checking your ego at the door- your team's success is your success.

BEST PRACTICES ADVICE

• Talk to your team individually to know their short and long term goals.
• Listen, respect, and pitch in- understand that your "customer" is your team.
• Give immediate feedback and receive feedback.
• Admit when you are wrong. It's all about being real.
• Work to make sure the group functions as a team.

BEST PRACTICES ADVICE

• Set well established milestones/ goals/ metrics for what constitutes success.
• Conduct weekly 1:1- talk through past accomplishments and goals ahead.
• Be supportive of professional development plans, but make them owner of their plans.
• Maybe leverage Chatter/ HireVue for weekly projects/ goals tracking.
• Have fun! If you can't have fun, the team cannot. High energy and motivation is key.

SUGGESTED COURSES FROM CSOD

• Talent management: Basics
• Business Coaching: Conducting Coaching Sessions
• leadership Essentials: Motivating Employees
• Decision Making: the Fundamentals
• Time Management: Analyzing Your Use of Time

TALENT MANAGEMENT: ANALYZING YOUR USE OF TIME

• Duration: 1 hour
• Train on how recruit, hire, develop, and retain Talent.
• Course defines talent management's key role in helping an organization perform at its peak.
• Course starts with a pre-test, interactive content, and ends with a post-test.
• Well-designed course that keeps you engaged through the training.

BUSINESS COACHING: CONDUCTING COACHING SESSIONS

• Duration: 1 hour
• Train on the important of asking the right questions for effective coaching.
• Course is based on the GROW concept.
• Course starts with a pre-test, interactive content, and ends with a post-test.
• Well-designed course that keeps you engaged through the training.

LEADERSHIP ESSENTIALS: MOTIVATING EMPLOYEES

• Duration: 1 hour
• Trains on how to motivate people to accomplish things, whether small tasks or large projects.
• Covers the role motivation plays in the success of an organization.
• Course starts with a pre-test, interactive content, and ends with a post-test.
• Well-designed course that keeps you engaged through the training.

DECISION MAKING: THE FUNDAMENTALS

• Duration: 1 hour
• Trains on developing skills in formal decision making process. A well-thought decision establishes credibility.
• Learn how to adapt your decision-making style to suit different situations.
• Course starts with a pre-test, interactive content, and ends with a post-test.
• Well-designed course that keeps you engaged through the training.

TIME MANAGEMENT: ANALYZING YOUR USE OF TIME

• Duration: 1 hour
• Managerial success comes with time management. This course offers ways to make that happen.
• Learn how to be more more efficient in an environment where each individual teammate needs your attention.
• Course starts with a pre-test, interactive content, and ends with a post-test.
• Well-designed course that keeps you engaged through the training.

AS A NEXT STEP, WE WILL GIVE YOU ACCESS TO THE COURSES ON THE CSOD SITE.

ENJOY THE RIDE!