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Needs Analysis for business English trainers

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PRESENTATION OUTLINE

NEEDS ANALYSIS

WHAT WE NEED AND WHAT WE DON’T
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Talking to clients?

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Letters or formal faxes?

Using the telephone?

Dealing with visitors?

Talking to colleagues?

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Reporting to managers?

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Giving presentations?

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Attending meetings?

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Negotiating?

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Note taking at meetings?

Email, faxes or memos?

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Report writing?

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Understanding the news?

Technical terms?

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Others?
Anything else?