MY VISION FOR TS/TM SOUTHAMPTON.....

THE WORLD CLASS MEGA STORE......

MY 8 KEY DRIVERS FOR A WORLD CLASS SOUTHAMPTON STORE

• Our people
• Our service
• Our commerciality
• Our visual proposition

Untitled Slide

• Our working environment
• Our business networking
• Delivering the peak's
• Being one step ahead of the competition

OUR PEOPLE

• Engage and motivate the team to deliver the "world class" mindset
• Appoint all management vacancies
• Quarterly reviews covering retention risks/brand me etc
• Work within new A/W payroll boundaries
• Monthly "straight to the top" sessions

OUR SERVICE

• Lead by example
• Agree expectation and be "customer ready"
• Drive Edigital
• Celebrate success
• Build history for CCA 2014

OUR COMMERCIALITY

• A plan to deliver plan - "own our store"
• Weekly sales KAP used
• Department building blocks for A/W 13/14
• Right product, right place, right time
• Replen,best/zero seller, new line specialist created

OUR Vp

• "Visit ready" mindset
• Review OOH opportunity
• Close working relationship with FVM's
• "Up cycling" of flagship creative
• Continue focus of store maintenance

OUR WORKING ENVIROMENT

• Creation of the "growing garden"
• Improve all staff area's and toilets - project Ranya
• Investment in admin space
• Re-devolpement of stockroom space
• Training room refresh

BUSINESS NETWORKING

• Be influential in delivering and sharing area and regional best practise
• Key player in mega 13
• Company model store setup
• Back to black involvement
• SOTY 2014

DELIVERING THE PEAK'S

• Plan, plan and plan some more
• Explore opening hour opportunities
• Recruit earlier to get the best
• Team leader peak challenges set
• "The million pound month".......

BEING AHEAD OF THE COMPETITION

• Drive student mix - local marketing
• Improve relationship with west quay
• Utilise Sobac to protect loss
• Displaying our fashion first

I'M HAPPY TO ANSWER ANY QUESTIONS