Increasing Immediacy

Published on Feb 07, 2018

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PRESENTATION OUTLINE

Increasing Immediacy

genWHY Communications

EMOTIONAL INTELLIGENCE

Why EQ matters more than IQ
Photo by illuminaut

The capacity to be aware of, control, and express one's emotions, and to handle interpersonal relationships judiciously and empathetically.

Immediacy:
How we signal closeness, willingness to communicate, and positive feelings to others

Verbal / Nonverbal

Immediacy

"Social Presence":
The degree to which a person is perceived as "REAL" and "PRESENT"

Photo by *vlad*

VERBAL

  • "Us" & "We" vs "I" & "You"
  • Addressing by first name
  • Using personal examples
  • Using humor
  • Praising others

93% of Meaning

is from NONVERBAL Communication
Photo by Ahmed Carter

Nonverbal Communication

  • Physical Appearance
  • Gestures
  • Facial Expressions
  • Paralanguage
Photo by MTSOfan

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  • Space
  • Time
  • Touch
  • Posture
Photo by lanuiop

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  • Space
  • Time
  • Touch
  • Posture
Photo by lanuiop

clothes
hair/makeup
beard/tattoo
accessories

Photo by kevin dooley

body language vid

feeling insecure?

  • touches neck/face
  • grooming
  • self-soothing
  • make yourself small

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feeling aggressive?

  • handshakes
  • shoulder touch
  • close proxemity
  • add width

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1 to 1.618

Cross-Cultural Faces

  • Surprise
  • Anger
  • Disgust
  • Fear
Photo by Matteo Sorba

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  • Interest
  • Sadness
  • Hapiness

Indian head wobble vid

trait theory

  • height
  • volume
  • tone
  • health
  • money
Photo by AdrianoSetimo

paralanguage

rate - pitch - speed - dialect - accent
Photo by kevin dooley

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SPACE

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Time

Touch

Posture

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Kristin Scroggin

Haiku Deck Pro User